Refund Policy
RETURN POLICY:
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS:
To return an item, please email customer service at Accounts@sivintco.com to receive a confirmation of the return.
REFUNDS:
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS:
The following items cannot be returned or exchanged.
1- Used 2- Without Box
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS:
if you have any questions concerning our return policy, please contact us at
